TERIYAKI WITH ROTTEN RICE AT RIVERVALE PLAZA KOUFU. PRC STAFF SAYS NO REFUND

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526445151315561Pls help me share out my friends especially those stay around Rivervale Plaza.I hardly write long post but for this is a must due to unprofessional stall and service.Don’t they need to go hygiene course?

Helper:Bought a packet of teriyaki chicken rice for my son around 1pm plusSon:

Back home and start to eat 2-3 mouth of rice and notice have very foul smell in the rice before 2pm!!!Helper:Wife ask to go back for a change but was told cannot refund but change rice!

Wife:Go down immediately again and question the PRC staff…Why cannot change?Never ask for refund…Then after wife questionnaires,change the spoilt rice without changing the chicken??

Giving a refund doesn’t mean anything by this point..Is how they treat customers and no respect on the food!

My point is rice already contaminated and teriyaki chicken is on top of the rice!So chicken is edible??
What kind of rubbish service this stall has just to save or minimize cost and change the contaminated rice!I use to be in F&B line since 15years old and anything happen to the food,no question ask and change….

#NEA #Koufu #lousyservice #dosomethingaboutit #RivervalePlaza

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