have lost all hope with Singapore Airlines and SATS Singapore.
It’s been 2.5 MONTHS since I return from Sweden and my damaged bag is still in my house not collected.
1. I’ve sent a total of 16 emails asking for someone to call me back
2. I’ve tried calling SATS 8 times each time 1 hour hold with no answer
3. I’ve called SQ who only can tell me this is up to SATS
People. GET YOU ACT TOGETHER. I just want someone to call me back. 70 days of no response is just wrong!!!
CC: Changi Airport these are your so called partners.