NETIZEN CLAIMS THAT SUPERMARKET CHARGED A DELIVERY CHARGE FOR A NON DELIVERY!

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I have just been charged a delivery charge for a non delivery by Fairprice online. I looked through my order and invoice documents but could not find a clause that states that there will be a charge for non delivery. I am not sure if this is fair practice to the consumer. If this is the case, then the consumer can also charge Fairprice for late delivery and non delivery. I will be seeking CASE advice if this is a fair treatment on consumer rights.

source: FB post by ‎Freddie Seah‎ 

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