NETIZEN ACCUSE ONLINE NTUC LYING TO CUSTOMER

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Sorry for what?!

Fairprice lied by selling stuff (Order No.: 24955815) that it does not carry in its stocks, tried twice to pass off instant oat as the item in the order by hoping that the customer cannot differentiate this from the instant rolled oat which was the original item in order, and then its customer service (Jas Sivalingam) just went silent when pressed to make the right delivery for the online order…

when I finally able to reach Andy Lee last night, I was gaslighted into believing that I was the one mistaken about my order; that I have ordered Instant Oat thinking Fairprice was selling Instant Rolled Oat online… good thing there are documents noting all touchpoint relating to this order that allowed me to know Fairprice is lying to its customer and member…

it was a nasty experience buying online from Fairprice! What really angers is the unethical practice of this Co-operative and the people behind it… disappointing!

Sorry for what?! Fairprice lied by selling stuff (Order No.: 24955815) that it does not carry in its stocks, tried twice…

Posted by Xiaohao Mok on Friday, July 6, 2018

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