We would like to clarify some aspects that many of you will be by now wondering about. The company with which we have been developing our brand in Singapore has unilaterally decided to close all the establishments in the country and reopen them under the Yolé Frozen Yogurt brand. The closing of the 29 establishments in Singapore is very disappointing for us after so many years of work, but we face the situation with the peace of mind of having always fulfilled our commitments. We deeply regret the discomfort that this may generate for you, our client, who is the most important thing for us.
Additionally, we would like to emphasise that we have absolutely nothing to do with Yolé Frozen Yogurt. It is a totally new brand in the frozen yogurt market that does not exist in Europe, even though it has been advertised as such. The product that is served in the establishments, since December 7, has nothing to do with us, llaollao, with our official network of suppliers or with our quality systems. Some of the new Yolé outlets might still have available stock of some llaollao product, but in any case, the Yolé establishments do not have and will not be able to have the frozen yogurt and the rest of llaollao products.
We want to let you know that we are far from finished in Singapore. On the contrary, we are working to keep llaollao in the country and to guarantee that the brand continues to be a leader in the frozen yogurt market, as we achieved thanks to you. We will be back with new stores soon, much sooner than you can expect, so stay tuned to our social networks. Thank you for your loyalty and trust.
Source: FB post by llaollao Singapore