I visited your JCube outlet on 1/Jan/19 to have my dinner and was appalled by the cleanliness, service standard and food quality of this outlet. We ordered the goldspice chicken and signature grilled chicken. The goldspice chicken had a distinct weird taste and smell which my boyfriend described as the smell of “damp washcloth”, it was revolting to say the least.
I was given a replacement piece but that too had the same taste and smell. The meat and bones looked stale. As for the grilled chicken, it was so dry we were unable to finish it.
We had a hard time looking for a proper table too as every table was dirty. We did not see any staff cleaning up any tables throughout our entire dinner. The sink also looks disgusting with the thick layers of (oil?) stains.
The outlet has “A” rating for cleanliness and I wonder how. We will certainly not visit this outlet anymore and will also have our reservations about visiting other outlets too especially when there are so many better fried chicken alternatives out there.
What a dinner to start my 1st day of 2019.