JETSTAR REFUNDS TAKE MORE THAN 20 DAYS AND NO REPLY FROM AIRLINE. WOW

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10 business days for a refund…. it’s now been 18-21 business days depending on what you class as a public holiday over the xmas period, and I’m still waiting on a refund or at least some explanation on when I’ll receive it. I’ve used your online chat multiple times and emailed my case number and no reply.

When will I get my money back. It’s going on a month now!

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